business communications

Hosted phones Chicago
7 Ways Small Businesses Benefit from UC Solutions   Happy Small Business Week! National Small Business Week has been celebrated every year since 1963 and recognizes the key contributions of America’s entrepreneurs and small business owners. More than half of Americans either own or work for a small business, and […]

Small Businesses Benefit from UC Solutions

Video conferencing
Hiring top talent is critical to the growth and success of every organization. Each company has its own process. Even after your human resources department, or recruiting agency narrows down hundreds of applicants for each job posting, the interview process with the most qualified candidate pool can still be a […]

Use Video Conferencing to Simplify the Hiring Process

Chicago based cloud phone
Since unified communications (UC) solutions are cloud-based, the actual brains behind the systems are in the backend online management platforms or, as most refer to them as, online portals. When it comes to your ability to remain agile, mobile and productive, the interface you use holds all the power. Here […]

If you like cloud phones, you’ll love the portal

audio conference call
We live in a world where there’s new technology on the market seemingly as soon as you purchase the old version. There’s no doubt that it can be difficult to keep up. As a business owner, though, it’s extremely important that your technology evolves with your business. Since nowadays everyone […]

Are You Still Using Audio Conference Calls?

Did you ever wonder what types of businesses are most interested in a VoIP phone system? How about what job title the prospective buyer has? With help from data gathered by VoIP and telecom technology review company Software Advice, Broadview Networks has put together this infographic on prospective buyers of business phone systems. We’ve […]

VoIP Statistics – Why Do Businesses Want VoIP?

Chicago cloud phone
If your business is considering upgrading its phone system in 2016, then you should start doing your research now to narrow down a list of possible phone providers. Once you have the top contenders identified, here is a checklist of business phone system “Wish List” items to compare them against. […]

10 Features You Wish Your Phone System Had

How do you talk on the phone?
  Phone calls are an essential, everyday aspect of modern day business proceedings.  Whether you’re in sales reaching out to potential leads or an account manager checking in to keep a client happy, you spend a significant amount of time on the phone. Even with this regularity, most people have […]

What Kind of Phone Talker are You?

How do Hosted Phones affect our relationships
Technology has had a tremendous impact on our relationships, both personally and professionally. Some argue that our infatuation with technology has become detrimental to the interaction between individuals, while others argue that these advancements have only enhanced our connectivity and improved our daily lives. Wherever your opinions lie, there is […]

Technology and Its Affects On Our Relationships

Streamline Sales
It’s remarkable how many companies ignore common opportunities to earn a little good will from their customers. One thing that’s commonly ignored altogether, or at least taken for granted, is a frustration-free telephone system. If your business relies heavily on customer interaction, particularly for sales, then you owe it to […]

How to Streamline Your Sales with a Cloud Phone System

What does your on hold message do
Let’s face it, the word “love” isn’t typically the first word you hear people use to describe their business’ phone system, but with the advanced functionality that cloud-based systems can deliver, it should be. The quality and efficiency of your communications with your customers and your team is key to […]

Fall in Love with Your Business Phone System

Technology Management
Say the words “technology management”, and some people have a look of puzzlement on their faces – they have no idea what the term means.  Basically, technology management follows the same course as other strategies applied in the workplace in order to further the success and sustainability of a company […]

Say the words “technology management”